INTERNATIONAL SHIPPING
International shipments cost a flat $40, will be shipped from our China warehouse will arrive in about 6-10 business days (Please note that customers are responsible for any duties/customs fees).
Stress-Free Returns + Exchanges
If you aren’t happy, neither are we. We want you to try our products out absolutely risk-free!
Our 30-day stress-free return + exchange policy dates from the day you receive your order. That should give you time to test out your goods.
**Please note that for international orders, the shipping costs for returns/exchanges must be covered by the customer.
If you have any questions about your return status or eligibility please reach out to our support team. To ensure prompt resolution, please reference your Order Number.
Each returned item will be inspected. If upon inspection the items are deemed to have been damaged or altered in any way, your refund may be subject to approval.
Quality + Craftsmanship is our highest priority. Always have been, and always will be.
Our policies are built to reflect the very nature of our products—supportive + stress-free! We value your business and your trust. In every case, we want to ensure that you are completely satisfied with every Satplight product. If you are having any trouble with a purchase from us, please reach out directly to [email protected].
We always guarantee our products to be free of defects in material and construction for a full year from the date of purchase. If the item is found to be defective within that time, Satplight will gladly replace it, repair it, or send the appropriate replacement parts at no cost to you.